At Introvert Perfume, we strive to deliver your orders quickly, safely, and efficiently. Please read our shipping guidelines below to understand how we process and ship your products.

📦 Shipping Coverage

We currently ship nationwide within Indonesia through trusted courier partners such as:

• JNE
• J&T Express
• SiCepat
• AnterAja (based on availability)

🕐 Order Processing Time

• Orders are processed within 1×24 hours after payment confirmation (excluding weekends and holidays).
• Orders placed after 15:00 WIB may be processed the next business day.

⏱ Estimated Delivery Time

Delivery time may vary depending on your location and courier workload.

💸 Shipping Fee

Shipping costs are automatically calculated at checkout based on your:

• Full address (province, city, district)
• Courier selection
• Package weight and volume

📦 Tracking Your Order

Once your order is shipped, a tracking number will be sent to your:

• Email
• WhatsApp (if provided)

You can track your shipment directly via the courier’s official website.

❗ Notes

• Please ensure your address and contact details are accurate to avoid delivery delays.
• We are not responsible for delays caused by the courier service, but we are happy to assist you in tracking and resolving any delivery issues.

❓ Need Help?

If you have any questions about shipping or your order status, feel free to contact our customer service:

• WhatsApp: [your number]
• Email: [your email]
• Instagram DM: [@introvertperfume]

We’re here to help you every step of the way.